GearLab partnered with the City of Boulder to perform a user needs assessment, documenting design requirements and specifications for a redesigned government web experience that catered to both residents and government employees.
The YMCA sought to improve their online class registration system to allow for easier and more efficient sign-ups across all nine branches. To achieve this, we made three recommendations: implement a responsive, mobile-optimized design, enhance search navigation, and improve the information architecture. Throughout the redesign, it was also important to create consistency in class information across locations.
