Nick Colvin, our Lead User Experience Researcher, joined GearLab in 2015 as our first full-time employee and was responsible for leading our user research and usability testing efforts. Today, his primary duties include designing research studies to investigate user expectations and behaviors and helping companies align their business and user goals. Nick’s expertise in statistical analysis, experimental design, and study facilitation provides the team with a strong quantitative backbone.
Nick first became interested in user-centered design as a software engineer when he noticed that the development process rarely considered or consulted the end user, resulting in the need for expensive training and ongoing correction of user errors. After seeing the benefits of implementing rudimentary user research and usability testing, Nick decided to become an expert in Human-Computer Interaction and earned his Master of Science degree in Human-Centered Design and Engineering from the University of Washington. He also holds three Bachelor of Science degrees from Indiana University in Cognitive Science, Informatics & Computing, and Particle Physics. He is also a certified Lean Six Sigma professional.
- Lean Six Sigma Black Belt, University of Washington Tacoma